The Hospitality field offers a wide range of career options in hotels, restaurants, resorts, spas, ships, airlines, clubs etc. a person can specialize in any of the four main departments in the hotel and as one moves up the hierarchy, one can become a manager, administrator or vice president of any of the four options. The four Departments are:
(a) Food Production: the work is in the kitchen area of the hotel/restaurant etc. Job options include that of chef, sous chef, commis and chef de cuisine. One can also establish positions such as a Food and Beverage Manager.
(b) Front Office: The front office involves welcoming guests and attending to their problems and concerns. This includes jobs of a receptionist, lobby manager, cashier, captain, travel desk manager and so on. One can move up to managerial positions including a duty manager, guest relations executive, customer care executives etc.
(c) Food and Beverage services: this involves service of any kind of food or beverages to the customer. Typical jobs are those of a steward, butler, bartender, or host/hostess. Managerial include the head, vice president or general manager of food and beverage.
(d) Housekeeping: It involves taking care of the requirements of guest in their rooms. It includes two positions- the housekeeping executive/ assistant and housekeeping manager. The assistant is charge of manually doing the work, while the manager is responsible for supervision.
One need be a people’s person and strive to make your customer feel at ease. You must have a pleasing personality and gifted communications skills. Since the industry is all about providing service to customers and makes them feel spoilt and at home, one needs to have dedication, tolerance, as well as the ability to work flexible hours (night shifts).
Eligibility: A class +2 pass grade in science, commerce or arts is sufficient to make one eligible to a hospitality course. Most institutes require students to perform satisfactorily at the entrance exam, whether it is all-India entrance exam or a separate examination conducted by a private institute. At the all-India exam, students have to prove their proficiency in subjects such as English, general knowledge, reasoning and logical deduction, numerical ability and scientific aptitude. Besides this questions are also asked on the service sector.
Institutes
• National Council for hotel Management and Catering Technology, Delhi.
• Federation of Hotel and Restaurant Association 9 FHRAI), UP.
• ITM Institute of Hotel Management, Chennai, Mumbai and Raipur.
• Institute of Hotel Management, Bangalore.
• Banarasidas Chandiwala Institute of Hotel Management and catering Technology under (GGIPU), Delhi.
• Indian School of Hospitality. Amity and JIMS, Delhi.
(a) Food Production: the work is in the kitchen area of the hotel/restaurant etc. Job options include that of chef, sous chef, commis and chef de cuisine. One can also establish positions such as a Food and Beverage Manager.
(b) Front Office: The front office involves welcoming guests and attending to their problems and concerns. This includes jobs of a receptionist, lobby manager, cashier, captain, travel desk manager and so on. One can move up to managerial positions including a duty manager, guest relations executive, customer care executives etc.
(c) Food and Beverage services: this involves service of any kind of food or beverages to the customer. Typical jobs are those of a steward, butler, bartender, or host/hostess. Managerial include the head, vice president or general manager of food and beverage.
(d) Housekeeping: It involves taking care of the requirements of guest in their rooms. It includes two positions- the housekeeping executive/ assistant and housekeeping manager. The assistant is charge of manually doing the work, while the manager is responsible for supervision.
One need be a people’s person and strive to make your customer feel at ease. You must have a pleasing personality and gifted communications skills. Since the industry is all about providing service to customers and makes them feel spoilt and at home, one needs to have dedication, tolerance, as well as the ability to work flexible hours (night shifts).
Eligibility: A class +2 pass grade in science, commerce or arts is sufficient to make one eligible to a hospitality course. Most institutes require students to perform satisfactorily at the entrance exam, whether it is all-India entrance exam or a separate examination conducted by a private institute. At the all-India exam, students have to prove their proficiency in subjects such as English, general knowledge, reasoning and logical deduction, numerical ability and scientific aptitude. Besides this questions are also asked on the service sector.
Institutes
• National Council for hotel Management and Catering Technology, Delhi.
• Federation of Hotel and Restaurant Association 9 FHRAI), UP.
• ITM Institute of Hotel Management, Chennai, Mumbai and Raipur.
• Institute of Hotel Management, Bangalore.
• Banarasidas Chandiwala Institute of Hotel Management and catering Technology under (GGIPU), Delhi.
• Indian School of Hospitality. Amity and JIMS, Delhi.
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